Patients that see us in these circumstances are naturally disappointed. Sometimes they wonder why they ever went through with surgery or wish they had never done it in the first place. The good news is that in most cases, time will offer a significant improvement without having to have additional surgery. In almost all circumstances, the best course is to receive conservative management while more time is given to healing. When surgery is indicated, it is rarely necessary immediately and patients generally do better by allowing the body to heal 6 weeks to 6 months and occasionally for 12 months. Some patients will still wish they had never had surgery to begin with but in every case, patients have agreed that they have improved significantly from the time Dr. Brock first saw them.
Remember, there are simply limitations to surgery and risks of surgery. Every surgeon has to address problems following surgery at times. If anyone tells you they never have patients with problems following surgery, you should run! Just because you did not have the outcome you wanted does not mean you had a bad surgeon or bad surgery. Yes, it is disappointing, to say the least, that things did not turn out like you wanted to. What’s important is that someone outlines the risks and possible complications prior to surgery. And most important is that you have the kind of referring surgeon who is willing to take care of the problems, knows who to send you to in order to take care of your problems and they are committed to seeing that you improve. Hang in there! It gets better!
We make it as easy for our in-state and out-of-state patients to get a second opinion when desired. There will always be fees to the patient for such visits or surgeries. It is reasonable to expect charges for a problem that is more complicated to address and treat than it might have been originally. Although in rare cases your referring physician may offer to pay for the services, you should not necessarily expect them to offer, as there were inherent risks involved when you elected to proceed. However, if they do offer, you are still financially responsible for your own fees with our office. Any reimbursement to you will be between you and your referring physician.
If you are a patient seeking a second opinion or revisional surgery, please contact our office at (501)-223-2244 to arrange for a consultation. Referring physicians please contact Dr. Brock at the number above or through the medical exchange to discuss how you need his assistance.
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Dr. Brock, You don’t just do it right, you do it excellent!